Sales/Business Development Manager

Role Summary

Leading the Sales function throughout the business including the day-to-day management of the Sales department, you'll use your sales skills to provide advice and support on a range of products. You’ll assist management with bids and tenders for new clients. RFX is totally focussed in providing its customers with the best service in the electronics industry; we expect you to maintain that focus with all customers when carrying out the duties below.

Main Duties & Responsibilities 

• Ensuring 'best in class' customer service is delivered to all internal and external customers.
• Contributing to the development of the company’s future strategy
• Day to day management and administration of the sales department
• Producing and maintaining short, medium- and long-term strategic plans and objectives for your department(s) as part of the company's business plan and providing six monthly revisions
• Ensuring that Sales is maintained, developed, and updated as necessary in line with the company's current and future approvals
• You will be a key point of contact for clients and provide both pre and after-sales advice
• Search for new clients who might benefit from company products or services and maximise client potential in designated regions
• Negotiate tender and contract terms and conditions to meet both client and company needs.
• Calculate client quotations and administer client accounts
• Work on after-sales support services and provide technical back up as required
• Building and maintaining an effective team and maintaining effective working relations with all other departments
• Maintaining and developing a knowledge of the company's market, products, industry trends, competitors and leading customer strategies
• Meet regular sales targets and coordinate sales projects
• Carry out any reasonable request from your line manager

Other Duties & Responsibilities

• Member of Senior Management Team
• Provide training and produce support materials
• Help in the design of custom-made products
• Analyse costs and sales
• Control and maintain the Company’s international, national and customer relationships
• Generate and authorise reports for head office and keep customer records

Supervisory Responsibilities

• Sales Assistant

Key Performance Indicators

• New customer design wins
• Sales values and cost of sales
• On time delivery
• Overall sales performance

Location

• Your normal place of work is at the company’s West Lothian based head office; however, the role will require national and international business travel involving nights away

Person Specification

Qualifications

• Education to degree level preferred but not essential

Essential Experience

• Understanding of working practices in different countries
• Highly organised with effective time management skills

Desirable Experience

• Sales and marketing experience
• Experience in developing new sales opportunities
• Electronics industry experience
• Knowledge of tools, concepts and methodologies of sales
• Experience of using Customer Relationship Management systems

Languages (written and oral)

• English; other European languages beneficial

Personal Skills

• Confidential and trustworthy with strong integrity
• Dynamic self-starter able to work on your own
• Tenacious, determined and well organised with meticulous attention to detail
• Adaptable & flexible
• Highly computer literate and able to use CRM, ERP and general office software tools
• Strong written and verbal communication skills
• Approachable team player with good interpersonal skills
• Methodical with strong planning skills
• Problem-solving skills
• Numerical and statistical analysis

To Apply

Please click the button below and email your CV along with a covering letter.

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