Sales/Business Development Manager

Role Summary

Leading the Sales function throughout the business including the day-to-day management of the Sales department, you'll use your sales skills to provide advice and support on a range of products. You’ll assist management with bids and tenders for new clients. RFX is totally focussed in providing its customers with the best service in the electronics industry; we expect you to maintain that focus with all customers when carrying out the duties below.

Main Duties & Responsibilities 

  • Ensuring 'best in class' customer service is delivered to all internal and external customers.
  • Contributing to the development of the company’s future strategy
  • Day to day management and administration of the sales department
  • Producing and maintaining short, medium- and long-term strategic plans and objectives for your department(s) as part of the company's business plan and providing six monthly revisions
  • Ensuring that Sales is maintained, developed, and updated as necessary in line with the company's current and future approvals
  • You will be a key point of contact for clients and provide both pre and after-sales advice
  • Search for new clients who might benefit from company products or services and maximise client potential in designated regions
  • Negotiate tender and contract terms and conditions to meet both client and company needs.
  • Calculate client quotations and administer client accounts
  • Work on after-sales support services and provide technical back up as required
  • Building and maintaining an effective team and maintaining effective working relations with all other departments
  • Maintaining and developing a knowledge of the company's market, products, industry trends, competitors and leading customer strategies
  • Meet regular sales targets and coordinate sales projects
  • Carry out any reasonable request from your line manager

Other Duties & Responsibilities

  • Member of Senior Management Team
  • Provide training and produce support materials
  • Help in the design of custom-made products
  • Analyse costs and sales
  • Control and maintain the Company’s international, national and customer relationships
  • Generate and authorise reports for head office and keep customer records

Supervisory Responsibilities

  • Sales Assistant

Key Performance Indicators

  • New customer design wins
  • Sales values and cost of sales
  • On time delivery
  • Overall sales performance

Location

  • Your normal place of work is at the company’s West Lothian based head office; however, the role will require national and international business travel involving nights away

Person Specification

Qualifications

  • Education to degree level preferred but not essential

Essential Experience

  • Understanding of working practices in different countries
  • Highly organised with effective time management skills

Desirable Experience

  • Sales and marketing experience
  • Experience in developing new sales opportunities
  • Electronics industry experience
  • Knowledge of tools, concepts and methodologies of sales
  • Experience of using Customer Relationship Management systems

Languages (written and oral)

  • English; other European languages beneficial

Personal Skills

  • Confidential and trustworthy with strong integrity
  • Dynamic self-starter able to work on your own
  • Tenacious, determined and well organised with meticulous attention to detail
  • Adaptable & flexible
  • Highly computer literate and able to use CRM, ERP and general office software tools
  • Strong written and verbal communication skills
  • Approachable team player with good interpersonal skills
  • Methodical with strong planning skills
  • Problem-solving skills
  • Numerical and statistical analysis

To Apply

Please click the button below and email your CV along with a covering letter.

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