Technical Sales Manager

Role Summary

Leading the Sales function throughout the business including the day-to-day management of the Sales department as a technical sales engineer, you'll use your technical knowledge along with sales skills to provide advice and support on a range of products. You’ll assist management with bids and tenders for new clients. RFX is totally focussed in providing its customers with the best service in the electronics industry. We expect you to maintain that focus with all customers when carrying out the duties below.

Main Duties & Responsibilities 

  • Ensuring 'best in class' customer service is delivered to all internal and external customers.
  • Contributing to the development of the company’s future strategy
  • Day to day management and administration of the sales department
  • Producing and maintaining short, medium- and long-term strategic plans and objectives for your department(s) as part of the company's business plan and providing six monthly revisions
  • Ensuring that Sales is maintained, developed, and updated as necessary in line with the company's current and future approvals
  • You will be a key point of contact for clients and provide both pre and after-sales advice
  • Search for new clients who might benefit from company products or services and maximise client potential in designated regions
  • Negotiate tender and contract terms and conditions to meet both client and company needs.
  • Calculate client quotations and administer client accounts
  • Work on after-sales support services and provide technical back up as required
  • Building and maintaining an effective team and maintaining effective working relations with all other departments
  • Maintaining and developing a knowledge of the company's market, products, industry trends, competitors and leading customer strategies
  • Meet regular sales targets and coordinate sales project
  • Carry out any reasonable request from your line manager

Other Duties & Responsibilities

  • Member of Senior Management Team
  • Provide training and produce support materials
  • Help in the design of custom-made products
  • Analyse costs and sales
  • Control and maintain the Company’s international, national and customer relationships
  • Generate and authorise reports for head office and keep customer records

Supervisory Responsibilities

  • Sales Assistant

Key Performance Indicators

  • New customer design wins
  • Sales values and cost of sales
  • On time delivery
  • Overall sales performance

Location

  • Your normal place of work is at the company’s West Lothian based head office; however, the role will require national and international business travel involving nights away

Person Specification

Qualifications

  • A degree or HND in an engineering related subject, ideally electronics

Essential Experience

  • Understanding of working practices in the different countries within the territory
  • Highly organised with effective time management skills

Desirable Experience

  • Certifications an advantage including sales and marketing qualifications
  • Sales and marketing experience
  • Experience in forging new sales opportunities
  • Electronics industry experience
  • Knowledge of tools, concepts, and methodologies of sales
  • Experience of using Customer Relationship Management systems

Languages (written and oral)

  • English; other European languages beneficial

Personal Skills

  • Confidential and trustworthy with strong integrity
  • Dynamic self-starter able to work on your own
  • Tenacious, determined and well organised with meticulous attention to detail
  • Adaptable & flexible
  • Highly computer literate and able to use CRM, ERP and general office software tools
  • Strong written and verbal communication skills
  • Approachable team player with good interpersonal skills
  • Methodical with strong planning skills
  • Problem-solving skills
  • Numerical and statistical analysis

To Apply

Please click the button below and email your CV along with a covering letter.

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